Legal

Privacy Policy

Introduction Pharos Data Ltd (the “Company”) is committed to protecting your privacy. This policy outlines how we collect, use, store, and share your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Personal Data Collection We collect personal data from users when they interact with our services. This includes, but is not limited to, names, contact details, and any other information provided. Data is collected through various means such as our website, email, and direct interactions.

Purpose and Use of Data The personal data we collect is used to:

• Provide and manage our services.
• Improve our services and user experience.
• Communicate with users.
• Comply with legal obligations.
• Prevent fraud and ensure the security of our services.

Legal Basis for Processing We process personal data under the following lawful bases:

• Consent: When you have given us explicit permission to process your data for a specific purpose.
• Contract: To fulfil contractual obligations with you.
• Legal Obligation: To comply with mandatory legal requirements.
• Legitimate Interests: For purposes that are reasonably necessary for our business, provided they do not override your rights and freedoms.

Data Sharing We do not sell your personal data. We may share your data with third parties only in the following circumstances:

• Service Providers: To third-party service providers who assist us in delivering our services.
• Legal Requirements: To comply with legal obligations or in response to valid legal requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets.

Data Security We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

Data Retention We retain personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law. Once this period has elapsed, we will securely delete or anonymise your data.

Your Rights Under the UK GDPR, you have the following rights:

• Access: You can request a copy of the personal data we hold about you.
• Rectification: You can request correction of inaccurate or incomplete data.
• Erasure: You can request deletion of your personal data.
• Restriction: You can request restriction of processing under certain conditions.
• Objection: You can object to the processing of your data for specific purposes.
• Data Portability: You can request transfer of your data to another controller.
• Withdraw Consent: You can withdraw consent where processing is based on consent.

To exercise any of these rights, contact our Data Protection Officer at the address below.

Cookies Our website uses cookies to enhance user experience. Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour information. We use cookies for the following purposes:

• Necessary Cookies: Essential for the website to function properly.
• Performance Cookies: To collect information about how visitors use our website.
• Functionality Cookies: To remember your preferences and improve your experience.
• Analytics Cookies: To help us understand how our website is being used.

By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.

Terms of Use

Disclaimer The information on this website is provided for general information purposes only. While we strive for accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Limitation of Liability In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Intellectual Property All content included on this website, such as text, graphics, logos, images, and software, is the property of Pharos Data Ltd or its content suppliers and is protected by UK and international copyright laws. Any unauthorised use, reproduction, or distribution of the content is prohibited.

Third-Party Links Our website may contain links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Governing Law

This legal notice and any issues arising from it are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Complaints

If you have any complaints regarding our services or this legal notice, please contact our Data Protection Officer at the address below. We will endeavour to respond to and resolve your complaint promptly.

Contact Information

For any questions or concerns regarding this legal notice or your personal data, please contact us at: Data Protection Officer

Pharos Data Ltd, Suite 358, 415 High Street, Stratford, London, E15 4QZ, [email protected]

This legal notice was last updated in August 2024.